Citybus Partners with Velociti Solutions to Implement State-of-the-Art Omnibus Technology
Citybus has recently announced a strategic partnership with Velociti Solutions to incorporate its cutting-edge Omnibus technology into its new bus operations control centre. This collaboration will enable Citybus to leverage Velociti’s Omnibus software suite and Control360 platform to enhance operational efficiency across its entire network in Hong Kong.
The Omnibus software will provide real-time access to network planning and financial report data, as well as deliver comprehensive post-service analysis reports. Richard Hall, Managing Director of Citybus, emphasized the company’s commitment to delivering the highest quality of service through continuous improvement and development. He stated that the partnership with Velociti Solutions is a significant step towards achieving this goal by empowering their teams to make faster and more informed decisions, ultimately enhancing the overall customer experience.
The construction of Hong Kong’s first purpose-built bus operations site is currently underway and is expected to be completed by 2026. This new centre, equipped with Velociti’s advanced technology, will enable Citybus to adapt dynamically to customer needs and drive continuous improvements in service reliability and operational efficiency.
Nick Brookes, Chief Customer Officer at Velociti Solutions, expressed excitement about the partnership, stating that their evolving technology will empower Citybus to lead in efficiency, customer satisfaction, and sustainable growth within the industry. This collaboration highlights Citybus’ commitment to innovation and excellence in delivering public transportation services in Hong Kong.
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